Refund Policy
Our commitment to fair and transparent refund practices.
Last updated: December 2025
Refund Processing Time
Approved refunds are typically processed within 7-10 business days and will be credited to the original payment method.
1. Eligibility for Refunds
Refunds may be requested under the following circumstances:
- Service not delivered as per agreed specifications
- Project cancelled before work has commenced
- Technical issues preventing service delivery
- Duplicate payments or billing errors
2. Non-Refundable Items
- Completed and delivered projects that meet specifications
- Third-party software licenses or subscriptions
- Domain registrations and hosting services
- Consulting and advisory services already rendered
- Custom development work that has been approved
3. Refund Process
- Submit a refund request via email to support@emizhi.com
- Include your order/invoice number and reason for refund
- Our team will review your request within 3 business days
- If approved, refund will be processed within 7-10 business days
4. Partial Refunds
For projects that are partially completed, refunds will be calculated based on the work completed and resources utilized. A detailed breakdown will be provided upon request.
5. Contact Us
For refund inquiries, please contact:
Email: support@emizhi.com
Phone: +91 9497 355 714
