Disclaimer

1. Advisory Services

Our Systems Health Check, Fractional CTO services, and strategic recommendations are based on analysis of available information at the time of engagement. Technology landscapes change rapidly. Past analysis may not reflect current conditions.

• We provide judgment and recommendations, not guarantees of specific outcomes
• Implementation success depends on factors beyond our control including team capability, organizational constraints, and market conditions
• Strategic advice should be validated against your specific context before execution
• We are not liable for business decisions made based on our recommendations

2. Technical Implementation

When we perform development, integration, or automation work:

• We follow industry best practices and test deliverables in appropriate environments
• Production systems remain your responsibility unless explicitly defined in a managed services agreement
• We are not liable for data loss, downtime, or security breaches resulting from implementation in production environments we do not control
• Third-party tools, APIs, and platforms may change without notice, affecting implemented solutions

3. AI & Automation Services

AI and automation technologies are evolving rapidly. Our implementations reflect current best practices, but:

• AI models may produce unexpected outputs or errors despite proper implementation
• Automation requires ongoing monitoring and adjustment as business processes evolve
• We do not guarantee specific ROI, performance metrics, or cost savings
• Regulatory compliance for AI usage is your responsibility

4. No Warranties

To the maximum extent permitted by law, we provide services without warranties of any kind, express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement. We do not warrant that our services will be uninterrupted, error-free, or meet your specific requirements.

5. Limitation of Liability

Our liability for any claim arising from our services is limited to the fees paid for the specific engagement that gave rise to the claim. We are not liable for:

• Indirect, incidental, consequential, or punitive damages
• Lost profits, revenue, data, or business opportunities
• Costs of procurement of substitute services
• Damages resulting from your failure to follow our recommendations

6. Third-Party Services

We may recommend or integrate third-party tools, platforms, or services. We are not responsible for the availability, security, performance, or pricing changes of third-party services. You are responsible for evaluating and accepting the terms of third-party providers.

7. Professional Relationship

Our engagement constitutes a professional services relationship, not employment, partnership, or agency. We maintain independence in our judgment. If our recommendations conflict with your business objectives or risk tolerance, you retain final decision authority.

8. Content & Information

Content on our website, blog, and marketing materials is for informational purposes only and should not be construed as:

• Specific advice for your situation without a formal engagement
• Legal, financial, or regulatory guidance (consult appropriate professionals)
• Endorsements of specific products, vendors, or approaches
• Guarantees of results achievable in your context

9. Changes to Services

We reserve the right to modify our service offerings, methodologies, and pricing at any time. Active engagements are governed by the terms agreed upon at the start of the engagement unless both parties agree to amendments.