Privacy Policy
Your privacy is important to us. Learn how we collect, use, and protect your personal information
Our Commitment to Your Privacy
At Emizhi Digital, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
Information We Collect
Personal Information
We may collect personal information that you voluntarily provide to us when you:
- Fill out contact forms or request a quote
- Subscribe to our newsletter or marketing communications
- Register for an account or engage with our services
- Communicate with us via email, phone, or chat
This may include: name, email address, phone number, company name, job title, and any other information you choose to provide.
Automatically Collected Information & Google Analytics
When you visit our website, we use Google Analytics (provided by Google LLC) to automatically collect certain information. We only activate Google Analytics with your explicit consent. This data is:
✓ Fully Anonymous & Aggregated
We do not collect personally identifiable information (PII) through analytics. All data is anonymized and used solely to improve our website and services.
Information collected includes:
- Browser type, version, and language preferences
- Pages visited, time spent, and navigation paths
- Device type, operating system, and screen resolution
- General geographic location (country/city level only)
- Referring website and search terms used
Your Control: You can decline analytics cookies at any time. If you decline, no tracking data will be collected. You may be asked again after 30 days to reconsider. If accepted, your consent is stored for one year. You can also opt out of Google Analytics using the Google Analytics Opt-out Browser Add-on.
How We Use Your Information
We use the information we collect for various purposes, including:
- Providing and maintaining our services
- Processing and responding to your inquiries
- Sending quotes, proposals, and project updates
- Marketing communications (with your consent)
- Improving our website and customer experience
- Detecting and preventing fraud or security issues
How We Share Your Information
We do not sell, trade, or rent your personal information to third parties. We may share your information in these situations:
Service Providers
We may share your information with third-party service providers for hosting, analytics, email services, and payment processing. These providers are contractually obligated to protect your information.
Legal Requirements
We may disclose your information if required by law or in response to valid legal requests to protect our rights, property, or safety.
Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred. We will notify you of any such change.
Data Security
We implement appropriate security measures to protect your personal information:
- Encryption of data in transit using SSL/TLS
- Regular security assessments and updates
- Access controls and authentication mechanisms
- Secure data storage and backup systems
However, no method of transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee its absolute security.
Cookies and Tracking
We use cookies and similar technologies to enhance your browsing experience. Types of cookies we use:
Your Privacy Rights
You may have certain rights regarding your personal information:
- Access: Request access to your personal information
- Correction: Request correction of inaccurate information
- Deletion: Request deletion of your personal information
- Opt-Out: Unsubscribe from marketing communications
- Data Portability: Request a copy of your data
Third-Party Websites
Our website may contain links to third-party websites. We are not responsible for their privacy practices. Review their privacy policies before sharing information.
Children's Privacy
Our services are not directed to children under 13. We do not knowingly collect information from children. Contact us if you believe we have inadvertently collected such information.
Data Retention
We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy. When no longer needed, we securely delete or anonymize it.
Policy Changes
We may update this policy from time to time. We will notify you of changes by posting the new policy and updating the "Last updated" date. Review periodically for updates.
International Data Protection & Compliance
As a global digital consultancy serving clients across USA, UK, UAE, India, and 20+ countries, we comply with international data protection regulations:
GDPR (General Data Protection Regulation)
For clients in the European Union and UK, we comply with GDPR requirements:
- Lawful Basis: We process data based on consent, contract performance, or legitimate interest
- Right to Access: Request copies of your personal data
- Right to Erasure: Request deletion of your data ("right to be forgotten")
- Data Portability: Receive your data in a structured, machine-readable format
- Right to Object: Object to processing for direct marketing or legitimate interests
CCPA (California Consumer Privacy Act)
For California residents, we provide additional rights under CCPA:
- Right to Know: Request disclosure of personal information collected
- Right to Delete: Request deletion of personal information
- Right to Opt-Out: Opt-out of sale of personal information (note: we do not sell your data)
- Non-Discrimination: Equal service regardless of privacy choices
Other International Regulations
🇦🇪 UAE - Data Protection Law
Compliance with Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data
🇮🇳 India - IT Act & DPDP Act
Compliance with Information Technology Act 2000 and Digital Personal Data Protection Act 2023
🇨🇦 Canada - PIPEDA
Personal Information Protection and Electronic Documents Act compliance
🇦🇺 Australia - Privacy Act
Australian Privacy Principles (APPs) compliance
Cross-Border Data Transfers
As we serve clients globally, your data may be transferred to and processed in India, where our headquarters is located. We ensure appropriate safeguards are in place:
- Standard Contractual Clauses (SCCs) for EU data transfers
- Encryption and security measures during data transmission
- Data Processing Agreements (DPAs) with clients upon request
- Regular privacy impact assessments
Governing Law & Jurisdiction
This agreement is governed by the laws of India. All disputes are subject to the exclusive jurisdiction of the courts in Kerala.
Questions About Privacy?
If you have any questions or concerns regarding this Privacy Policy, please contact us:
